LACE REPLACEMENT SERVICE

Replacement of your closure or frontal on your current wig.

Closure must be the same size as the one getting replaced, if you don’t have a closure or frontal and need one, you can order it from us by adding it to your order.

Lace Replacement: The knots will be bleached, and the lace will be replaced.

This does not include wash & style nor does it include a new lace! You need to add on a closure or frontal for this replacement service. We will not replace the lace on a dirty wig. Please add a revamp if needed.

SHIPPING & COLLECTION INSTRUCTIONS

• Gently comb out any tangles from your wig.

• Place the wig in a wig bag or clean zip-lock bag.

• Put it inside a sealed outer bag, envelope, or box.

• Send us a DM or WhatsApp message to receive the shipping address.

• Send your wig using a secure, tracked delivery service and send us the tracking number once dispatched.

• We will notify you once your wig(s) have been received and confirm the weight of each wig.

TURNAROUND TIME

Please allow up to 7–14 working days from the date we receive your wig.

RETURN DELIVERY

• We do not offer free return shipping.

• You will receive a tracking number and estimated delivery timeframe once your wig has been shipped.

• Your wig will be returned to your preferred address via tracked courier.

• Please ensure you choose the secure delivery option at checkout, as we cannot be held responsible for any loss or damage during transit.

YOU WILL RECEIVE:

• A tracking number

• An estimated delivery timeframe

Need Assistance?

Have questions about your order or need help choosing the right hair? Feel free to contact us we’re happy to assist you.